Transform your customer service: Boost your business with Hiver and API Consultores
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Experience
If you're looking for an easy-to-use, affordable customer service solution integrated with Gmail, Hiver is the right choice for you. Find out how Hiver can improve your support and take it to the next level!
Multichannel customer service center
Handle customer inquiries via email, chat, phone, and WhatsApp, all from your Gmail inbox!
Collaboration in financial operations
Streamline application processing and accelerate money collection.
Human Resources Operations
Manage inquiries from your employees efficiently.
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IT help desk
Track and resolve service requests from multiple channels.
Ticket management
Centralized view of all your email tickets. You can easily see which tickets have been answered, which are pending, and who is working on each one.
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Visibility
You will be able to see a timeline of all the messages in a conversation and which members of your team have been assigned to each ticket and know their status.
Automations
Email workflows, like assigning tickets to your team, sending automated follow-up emails, and creating custom reports.
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Integrations
Hiver integrates with various platforms like Asana, Slack, Jira, and Salesforce. This allows you to connect all the customer service tools you use on a daily basis.
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Collaboration
Assign tickets to your team members, leave comments, and mention other members in conversations.
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Some examples of what you can achieve withAPI Consultants and Hiver:
We represent Hiver for Latin America
We offer a complete solution to improve your customer service, boost operational efficiency and achieve greater productivity.
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Discover how with Hiver and API Consultores you can transform your organization. We are committed to supporting you every step of your way to success in the digital age.
